Learn to work on your business, not in it (all the time).

Sure, you could read more books and do this yourself. Join endless networking groups and ask friends about their opinions. But getting the results you want comes from someone who knows your business intimately and understands the difficulties and successes.

Learn how to improve your business.

Truly great companies are thoughtful and focused on three things: people, process, and product. Business improvements begin with a willingness to analyze your operations and be honest with where they may be falling short.

You can start by asking yourself these questions:


If you're running the daily operations or still doing the craft work that got you started, you aren't a true owner. You're a manager and odds are you started this business to free yourself from the daily grind. If you worry about stepping away from the business because it would fall apart without you, then delegation is one area of focus for improvement.


The needs and interests of your existing and potential customers change over time. These shifts can happen noticeably quickly or creep up on you incrementally. Running a successful company isn't about keeping up with the competition but nurturing an internal culture of innovation. The products and services you offer must continually satisfy changing customer preferences.


By escaping the 9-to-5 workplace, you wanted the freedom. But if you're still going to the office everyday and no plan beyond the next quarter or year, that's just another job with loads more responsibility. Creating an exit plan isn't about abandoning your hard work and relationships with your customers and partners. It's about designing the life you want.


Quality, not quantity

We have made quality our habit. It’s not something that we just strive for – we live by this principle every day.

While most of the things about the creative process will be forgotten, the excellence of our products and services will be remembered. 

Tom Hudock
Victoria, BC Canada